The Control Panel



The Control Panel makes managing your web space fun and easy.  This extraordinary interface offers you a way to quickly view account-related information and provides easy access to the wide variety of tools and utilities that come with your account.  With the click of a mouse, you can administer your web space, e-mail accounts, directories, cgi-bin (program script storage area) and all the special features offered, including site statistics and shopping carts.  You can even add additional features to your account whenever you need them.  Gain control and flexibility to make changes within your own time frame and according to your own particular business needs.


Account Glance


The Account Glance section of the Control Panel allows you to view the following basic information about your account.

·         Domain Name:  Shows the domain name of the account that is being used.

·         Domain User:  Shows the username for the account that is being used.

·         Domain IP:  Shows the Internet Protocol (IP) address of the account that is being used.  This domain IP address is equivalent to the alphabetical domain name.

·         Package:  Shows the package title under which this account is currently set up.

·         E-mail:  The e-mail address of the account owner.

·         Contract Length:  The duration of time in the contract for which you signed up.

·         Status:  Shows the current status of the account.  The various statuses are Normal, Suspended and Grace Period.  Occasionally, the status of Deleted is also used though not necessarily on this screen.

·         Signup Date:  Shows the date the contract and account were started.


Resources Available


The Resources Available section of the Control Panel displays how many of your account’s resources have been used and how many remain free.  The following resource statistics are displayed here:

·         Disk Quota:  Displays the figure, in megabytes, of how much disk space your account has used and how much remains available to you.

·         E-Mail:  Displays the number of e-mail accounts you already have and the number that are still free for your use and set up.

·         Mailing List:  Displays the number of mailing lists you are currently maintaining and the number you can still set up.

·         Transfer:  Displays the amount of data that has been transferred via the current account.

Control Panel Language


The Control Panel Language setting allows you to switch among English and Spanish.  Once you have changed this setting, all of the files in the Control Panel (all the tools, help pages, etc.) will be displayed in the new language.  Simply reselect the other language to switch back.


Currently, the language options available are English and Spanish.  (The additions of French and German are planned for the near future.)



How To Change the Language Setting:



1.             From the Language drop-down list, select the language for your Control Panel.



2.             Select the Change Language button.  The Control Panel reappears in the selected language.


Control Panel Link


The Control Panel Link is permanently available from the top frame of the Control Panel no matter how deeply into the Control Panel options you move.  Clicking on the link takes you directly back to the main Control Panel page.  This link may be titled differently (e.g., Administrative Suite) but is located permanently in the upper right-hand corner.




Options are the tools and utilities which give you true control over your account and web pages.  There is a large selection of options available in the Control Panel. The package to which you subscribe determines which of the options are accessible to you.


The following table lists all of the possible options you may view in the Control Panel.






Provides a help page and a link to the Getting Started page that, much like this table, provides summary information about the Control Panel features.


Installs Miva Empresa for the domain, a program that is necessary if the customer wants to operate the Miva Merchant Shopping Cart on their site.

Account Management

Provides detailed information about your account.  (More in-depth than the Account Glance feature of the Control Panel.)

File Manager

Allows you to manipulate files on your web site.

Change Password

Allows you to change the password for access to the Control Panel and FTP (Note:  it does not change the password for your e-mail).

Billing History

Shows the entire billing history and payment balance for your account.

Resource Meter

Shows detailed disk space and transfer data statistics.

E-Mail Support

Allows you to correspond via e-mail with

Phone Support

Provides information needed to place a support phone call including information about as well as about your account.

Upgrade CP

Allows you to purchase new or expanded features for your account.

Add Domain

Provides you with a way to add domains to your web site.

Mail Manager

Allows you to manage all aspects of your e-mail accounts and mailing lists (once installed).

Site Statistics

Allows you to view the web statistics for your site, such as hit count, transfer amount, etc.

Mailing List

Allows you to install the Mailing List program for your account.  Once installed, the only reason to use this tool again would be to uninstall the mailing list program.

MS FrontPage

Allows you to install Microsoft FrontPage Extensions, which are necessary if you plan to use Microsoft FrontPage with your site.  (Does NOT install Microsoft FrontPage.)

Site Creation Tool*

Provides you with the ability to set up your web site, without any knowledge of HTML or the use of programs like FrontPage.


Provides you with instructions for setting up a visitor counter on your web site if your domain has this feature installed.

Protect Directories*

Allows you to password-protect specific directories within your account.

Redirect URL*

Allows you to set up redirection of your site so that when visitors type in one web address (URL) they are sent to another URL you have chosen.

Search Engine

Allows you to install and manage the WebGlimpse Search Engine which is a program that allows visitors to perform searches on your site.


Provides you with the option of using a form with which your visitors can send information you specify to an e-mail address.


Allows you to set up your Pretty Good Privacy (PGP) encryption key on the server.  PGP is a method for securing e-mail sent by a person or a form.  You must have PGP installed on your computer before using this Option.

Mime Types*

Provides you with a way of setting certain programs to be used for files with specific extensions.


Sets up Anonymous FTP which allows users to upload and download files from your site.

Archive Manager

Allows you to back up and compress files on your site.

PGP Mail

Provides the same functionality as Formmail but encrypts mail with PGP before it is sent.


If you have SSH (Secure Shell) software on your PC, you can use this option to telnet securely into your site’s server  (uses RSA authentication).

Secure Server

Allows you to install a secure certificate (Verisign or Thawte) on your site.  This certificate must be purchased in advance from either Verisign or Thawte.  This option helps you generate a request for this certificate.

MySQL Database

Allows you to create and manage a new MySQL database.

Shopping Cart

Installs or removes the AlaCart Shopping Cart program on your site.  Once installed, this tool allows you to manage your Shopping Cart.

Virtual Name Server

Allows you to create Virtual Name Servers within your account.

Network Trouble Shooter

Allows you to use the Traceroute utility which shows the path on the web that information travels in order to get from one location to another.


Displays different issues of the company newsletter if it is in use.

Submit Site to Search Engines

Submits your site to be listed in a number of publicly viewable search engines.

* These options are not available when MS FrontPage extensions have been installed on your site.


Control Panel Help

The Help Overview



How To Use the Help Icon:


1.             Click on the Help icon in the Control Panel.  The initial Customer Support page displays.



2.             This help page displays’s help information (if any) at the notation “YOUR HELP INFORMATION HERE”.


3.             Select the Getting Started link to open a page of general help related to all of the icons on the control panel.  The Control Panel ‘Getting Started’ Page displays a list of contents.



4.             Either click on the topic which interests you or scroll down through the page to find the information. 



5.             This Help page is a one-page document.  The links in it are links to entries further down in the document.  The information provided here serves as a very general explanation of the Control Panel options.