Managing Your Website: Getting Started Guide

Within 15 minutes after ordering your new domain from benchmarkhosting.com, you will receive a Welcome letter that contains your IP address, username, and  password. You can now start uploading files into your site by using the IP address. This allows you to get your site ready while you wait for your domain name to be registered or transferred. 

You can use any of several programs for site development. If you use our Sitebuilder Software, please see the instructions for using it before getting started with it. If you use Macromedia Dreamweaver, you can use the integrated FTP client to upload your files to your site. Netobjects Fusion also has an integrated FTP client. In either case, the FTP instructions/example below provides you with the information you need to set up the FTP client. 

Note to Microsoft FrontPage Users: If you use Microsoft Frontpage, you need to go to your Control Panel and select the icon to install Microsoft Frontpage server extensions. If you choose to do this, you should use the Frontpage publishing feature to publish your files to your web. You should not use FTP. Use of FTP on a Frontpage web can corrupt the server extensions and disable the functionality of your Frontpage web. This in turn requires that your site be deleted so that the Frontpage server extensions can be re-installed.

There are a number of FTP (File Transfer Protocol) programs on the market that can be used to upload your files.  If you are operating in the Windows environment, we suggest using WS_FTP (available at http://www.ipswitch.com). If you use a Macintosh, we suggest using Fetch (available at http://www.dartmouth.edu/pages/softdev/fetch.html).

When using any type of FTP program there are three key things to keep in mind when connecting to your account.        

  1. ‘Host Name/Address’ is your IP address or your domain name
  2. ‘User ID’ is the username we provided in the Welcome Letter that we sent you.
  3. Password’ is the password we provided in the Welcome Letter that we sent you.    

No matter what FTP program you use, you will need to know the above three items in order to connect to your account. Below are screen shots that show how to set up WS_FTP so that you can use it for access to your site. Leave ‘Host Type’ on ‘Automatic detect’. ‘Profile Name’ can be anything you wish, but is usually set to your name or your company name. Leave all other settings on default.

   WS_FTP
     This is what the initial login screen looks like.

Site Directory

Once you login you will be in your site directory. Many files and folders are already present in it. Each folder has a specific purpose and must not be modified or deleted. This is what your site directory will look like once you login. (Note: your directory may simply show ‘/’).

      
            
    
Explanation of each folder.        

    domain-logs   This folder contains all access logs of visitors to your site

       d omain-mail   This folder holds all POP mail accounts for your domain       

    domain-www   This folder stores all html files for your domain (same folder as the www folder). This is the folder that contains content that is visible with a browser.  www  This folder stores all html files for your domain (same folder as the domain-www folder). This is the folder that contains content that is visible with a browser.        

    domain-secure This folder stores all secure html files (same folder as www folder and domain-www folder) this is an aliases folder that is secure when a secure certificate is registered for your domain and the correct URL is used. Example: https://www.yourdomain.com/.           
     

Back to Support Center

[Home] [Web Hosting Plans] [Reseller Plan]

Copyright (c) 2000 Benchmark Systems Corporation. All Rights Reserved. Please see our Copyright Notice, Use Policy and Privacy Statement.