Benchmark uses intelligent end-user routing software called Border Gateway Protocol (BGP),
between Qwest, GC and GTE, who use the same protocol. BGP identifies which path is the most efficient for each data packet and then routes the packet to its destination on the fastest path. This increases the speed at which web pages sent from our Server Center arrive at their destination.
Studies have shown that the most common reason for downtime is circuit failure on Tier 1 provider backbones, the major data highways. To
guard against this potential problem, we
have three Tier-1 providers. If one experiences problems, we can route traffic down the others. Furthermore, because our Server Center is OnNet with GlobalCenter, Qwest and GTE, we share their digital distribution architecture, which includes private peering network connections to major Internet carriers such as MCI, Sprint, UUNET, EUNET, AT&T, AOL, Best, Erols, @Home, IBM Advantis and others. These private peering arrangements allow Benchmark to exchange packets of data with every major backbone carrier in a one-to-one environment quickly and efficiently.
In addition, GC has high-speed links to eight public exchanges including both MAE East and West and several NAPS. Through these
public exchanges, customers have the ability to reach their site, no matter from where they are coming on the Internet.
Industry analysis reveals that 70% of downtime over ten hours with any ISP is caused by telephone circuit failure. Since our Server Center
is in the same building as Global Center, Qwest and GTE,
circuit failure is virtually eliminated because there is no phone circuit between us and our providers. Instead, there is a direct connection between our Cisco 7500 routers and theirs.